LReactor shows only one line of subtitles

Hello team.

When uploading my own file and providing the subtitle file, it doesn’t actually show the subtitles as expected. Instead it shows only one line and then shows nothing. The expected behaviour is for the subtitles to be shown for every line of dialogue. Below I’ve provided a video for you to understand the issue more clearly. When using arrows to navigate through the subtitle lines it does actually show them, however it only shows the ones I just navigated to and doesn’t show the lines after that. Please advise.

Hi @Richard_Ballson, thank you for such a detailed report and the video. I’ve already forwarded this to the team for them to fix.
Could you please let me know if this happens with every video or just some of them? I haven’t been able to reproduce the issue yet, so these details would be helpful.