Using the media file player “generate from audio (ASR)” (in polish) feature fails quite often giving me the error code: “ASR failed: Transcription service error”
For some files, the service works, for others not. Longer files i think are less likely to work, but even some mp3 files with a length of 12 minutes get this error message. It has happened throughout the last week or since i started using the feature.
I’ve been having the same issue for a while now as well.
@Yana Please look into this. Usually files over 45 minutes of length just don’t get transcribed at all and i keep getting this error.
@Arshnoor_sandhu, thank you for this point. I passed this on to the team so they could investigate the causes and fix them
@Yana Any updates? The issue is still persistent.
@Arshnoor_sandhu we are still on it. Sorry for delay