Hi,dear developer,I’ve got something wrong with my LR. Right now I’m in china.
While I was watching vedio suddenly the subtitle function could not load, here’s the situation.
Any help would be greatly appreciated. Thank you.
Hello @3277199031, the error that appears in the top right-hand corner is most likely caused by the ad that appears before the video loads. This is because the extension cannot detect subtitles within the ad.
To enable subtitles in the video, open the extension’s settings and select the desired language for the subtitles. Sometimes, the subtitles do not appear automatically unless you manually select the language in the settings
Well,I think it doesn’t make sense,I mean Im not judging if you’re professional since there were not ads before the video loaded.Anyway,thanks for your paitience.
@3277199031, errors like this do happen from time to time, and we try to fix them straight away. Thank you for letting us know, it’s always helpful.
Earlier, I suggested some quick solutions that have helped some users.