Hi LR Devs,
It seems the LR extension has some issues getting the full list of available subtitle/CC languages from Netflix. I’ve noticed this on a few shows, but I’ve provided an example below.
Here is a screenshot of the available languages via Netflix:
Edit: Changed my Netflix back to English for better screenshots in English:
Note: Notice the English and Korean options listed.
Here is a screenshot of what the LR extension shows on the Chrome browser:
Note: I selected the only Korean/English pair options that I could find listed via the LR extension on this show.
Edit: For English screenshot of options:
Edit: And It does show up in the Netflix subtitle section of LR:
- Original audio: Korean (was listed and availible)
- Netflix subtitle language (Korean [Original] was listed as an “ASR” because they had no Korean subs for this Korean show — which happens*)
- Human translations “Not available” when they’re available on Netflix (at least for the U.S.)
The thing is, when I refreshed a few times, the settings showed up correctly and displayed the Korean and English subtitles (albeit not perfectly because of ASR, but they were at least there):
Edit 2: I also discovered when I refreshed the video a bunch and toggled both Human and Machine translations on (together), the English (a.k.a. human translation) showed up properly for the show:
- Link to the Netflix show example: Hometown (Korean Title: 홈타운)
- Country: U.S.
- Language Pairs: Korean (target language) and English (translation language)
I’m not sure if this is a server/computing (CPU) issue or something else, but it does seem like a bug of some sort, so I’d thought I report it through the forum first and gather more info.
Do y’all know what might be causing this?
I’ll try to add to this thread with more examples as I come across them.