Media File has stopped working !

As stated my many users the Media function has stopped working. Tried 10 different videos ( french , spanish, english ) and none worked. Tried small file to large file, no difference.

Different error each time:

ASR failed: Processing failed with status: 502
ASR failed: Network error during processing

Have been a supporter from beginning, but now it feels like they have just abandoned the project.

Thanks

I have also problem with podcasts. No possibility to download audio.
And I can’t see the possibility to connect with tech support. We can report problems only here?

I think yes, this is the only spot to file issues.

Hello everyone! Thank you for letting us know about the issues you’re experiencing.
We’ve identified the problem on our end, and we’re already working on fixing it.
The project is evolving, and this week we released a new update that fixed a lot of bugs related to both the UI and technical aspects. :dizzy: