Still in subscribe but cant save words

[Rita_RR]

Still in subscribe but cant save words

[Yana]

Hello @Rita_RR,
Do you see an error when you try to save? Please let us know which browser and version you’re using.

[Yana]

@Rita_RR, thanks for you message. I see the problem and sent it to the team. We will fix this as soon as possible

[Rita_RR]

Hi Yana,
Browser is Chrome version 138.0.7204.184 (x86_64)
when save the word will pop the chat of 【there is the WIFI connecting issue】，but my wifi are working and the youtube vedio play all goes well. Just can’t save the word successful . I relink the WiFi and restart the PC ,still can’t save the words.
This Issue only happende yesterday,before that i have saved 50 words already.

network Error WIFI issue chat

Dictionary can’t load dada too.

[bellatrix]

I am experiencing the same issue where I cannot save words and am receiving the network error message even though my WiFi is fine.

[XUECHAO_HOU]

HI Yana,

I’m having the exactly same issue.
I reconnected the WIFI, restarted my PC, and even tried to connnect other WIFIs.
but nothing has changed.

[Romanov]

This WIFI issue is really annoying. I receive it constantly. Please improve it, guys!!!

[Watashi_Wa]

24h later, the problem hasn’t been solved yet, words cannot be saved due to network error

[Rita_RR]

Me too ! Over a night still couldn’t save any word !

[Yana]

Hello everyone! We’re experiencing some server-side issues. We’re doing everything we can to fix this as soon as possible. Thank you for your patience!

[Xiahdeh]

I have been having the same issue here for the past 4 hours.
Thank you for your help.

[Yana]

Hey everyone!
Thank you for your patience! The issue has been resolved!