im tired of dealing with the same problems for a product we pay for. we know you are busy but AT LEAST when we face a bug or a problem give us a statement that you are going to fix it. the LR teams doesnt care at all about customer service
In fact there was a single response yesterday, when the problem started.
They wrote that hard drive was filling up on the servers and it was fixed (except it’s not)
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I appreciate the team’s hard work but by not fixing a problem we are wasting everyone’s time
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The tool is solid their customer service is not
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Customer service is a disgrace. Shame on them.
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