Loading translations...

Uploaded chinese video in mp4 format with subtitles in srt.
Subtitles are showing properly, but instead of English translations I only can see “Loading translations…” spinning for a while, than get an error.
Honestly I feel disappointed in the “video file” mode. It’s very unreliable, often plays mute and now this… It’s easier to upload your video on Youtube, and then use LR on it. Except this method also breaks LR, when you have copyrighted content in it.

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i have the same prob. its a shame we pay money with no customer service