Please provide a link to the video/page you have the bug
“Software Error, please try again later. Error getting translations.” on page Language Reactor when using an mp3 and a .SRT file
Please let us know from which country you are having the bug (YT and Netflix have different content and subtitles depending on the country the user is located)
I’m using the “Watch local video file” on LR.
If relevant, please let us know what are the configuration of languages you try to have
Thai, with my native language being English.
SECOND QUESTION: It seems that i cannot upgrade to Pro during my free trial period? I ask if this is the case because I was trying to pay money to see if it fixed the problem but there’s literally no option to pay until the trial expires, right?
Hi, Im experiencing the same issue when using a video file with German subtitles. I noticed that problem happens when the SRT file contains too many characters/words per line. If too long, the API just responds with 400.
If I change the configuration of the SRT file to contain less chars or words per line, the file is processed succesfully. This solution is ‘OK’, however, sometimes in some videos, the conversation is splited in odd places when the speaker uses very long sentences to transmit an idea, making it sometimes hard to follow (specially in german with the verb at the end )
What is the max number of chars per timestamp the system accepts?
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