Cancel Pro subscription

[Erja_Summers]

Im trying to cancel my Pro subscription because im cancelling Netflix, but its stuck at the “problem with your subscription payment” because theres no money on the account to pay it, so does this mean i have to pay the subscription before i can cancel it? Can you please cancel my subscription. Thanks

[Arrow_Chiang]

Where to check and cancel subscription?

[Denis_Hurb23]

Hello @Arrow_Chiang,

If you want to check your account LR you just have to go to the setting page :

And after that, you can check your account and your subscription.

If you still want to cancel your subscription just follow the next step :

Click on “Cancel my subscription”

Sorry for the French in images

Nice day,

M.D

[Arrow_Chiang]

Hi M.D

I don’t see that and no idea why I were push a 14-day subscription.
What will happen 13 days after? I tried to un-linked my Google account
but still can not get rid of this RAPE!

[joan_LanguageProcess]

Hi @Arrow_Chiang,

It seems like you are in the 14-day free trial of LR.

You haven’t put in any payment details with LR, right?

Edit: I translated your screenshot. You are in the 14 day free trial of LR:

You’re account will revert to free in 13 more days (based on your image).

Some helpful posts/replies:

Langugae reactor pro

@akdas_akdas No worries, No automatic payment. The LR team wants to allow people to try out the full pro features. The Pro user experience you have now will disappear in 14 days, and you will not be charged. They also have no way of pulling your payment details unless you manually put them in and upgrade to Pro after your 14 days are up. You don’t need to do anything with the free pro trial period you have right now, but I recommend taking full advantage of it since it’s pretty neat.

Subscription Details

For future/potential LR learners with a similar question: — Feb 2, 2023 P.S. Recently (at some point that I am not sure of), the trial period increased from 7 days to about 14 ish days.

pro subscriber

Hi @ Potential LR Learners, I just wanted to update you that my trial was 14 days—if I remember correctly—definitely longer than 7 days, so if you come across this in the future, they extended it to 14ish days, which ROCKS! Thank you, LR Team!!! — (c. Junish 2023) P.S. Any recent LR Learner who definitely remembers/has a screenshot of the current length of the automatic pro trial length; please post an update in reply to my comment! It would probably help prospective LR learners [Pr…

P.S. Your settings page should look more like Denis_Hurb23’s after the 13 days you have left of the free trial are up.