Cannot sign in

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    Sweden

When I click “Sign in with Google”, a white popup window opens but nothing else happens, no matter how long I wait. When I click “Alternative login method”, the button flips but nothing else happens on the page. Nothing new is shown. I tried doing this in incognito mode as well as using Chrome, Firefox and Edge, and I had the exact same result in all of them. If I can’t sign in I would like to cancel my pro subscription, but since I can’t log in it doesn’t seem like I can do even that. I will be forced to do a credit card chargeback at this rate, which sucks.

I noticed I am able to sign in on my phone, but not my PC.

After restarting my computer, when I click sign in, there is now a blue progress indication bar in the popup window, whereas before it was just completely white. It remains open and the progress animation runs for a short while (maybe 30-60 seconds) and then the popup window closes automatically, but I am not signed in. I guess something times out.

I discovered that after restarting, I can sign in through other browsers or through an incognito window in Chrome. It’s only in the Chrome window where I am signed into my Google profile that the issue occurs, which unfortunately is where I really need it to work.

If I sign out of my profile in Chrome and click sign in with Google, the popup will initially show the view where you can choose your Google profile, but as soon as I select it, it signs Chrome back into my profile, and the popup enters the same state it was in before I signed out, i. e. it shows the progress bar for a while, then closes without signing me in.

The problem magically went away by itself, possibly after a Chrome update.