I have been using the extension last year in 2021. My payment method then expired (I don’t remember why, my card expired or something).
It says my subscription is active, but I’m not paying anything, and I can’t use the extension because a pop-up always asks me to update my payment details.
And if I go into /settings, this is what I see:
Notice also the next bill date stuck on 2021-05-18 whereas I’m writing this post on the 2022-10-26.
If I do click CANCEL SUBSCRIPTION here, or UPDATE PAYMENT METHOD from the popup when I try to use the extension, I get a 404 from the partner Paddle. I would post a screenshot but apparently my account’s not old enough so I can only put one in this post.
Now if it’s possible to reset my account payment processor or something so I can keep using the extension.
TL;DR Basically the bug seems to have happened because I let my payment method expire and for a reason or another it got 404’d on the payment processor’s side. And it seems there’s no way to update it from language reactor’s dashboard.