I subscribed to Pro, but my account hasn’t switched to Pro mode yet.

Hello,
I subscribed to


Pro in Korea to study English and Japanese, but my account hasn’t switched to Pro mode yet.
I’ve attached a screenshot of my payment confirmation below.
Could you please help me fix this issue or process a refund if it can’t be resolved?
Thank you.

Hello @yechanjeong052,
Send your request to the languagelearningextension@gmail.com and indicate your account email address
Thanks!