Not working

I just downloaded the Chrome extension. I’m using it on my laptop, but when I try to use it, it just says “-The first subtitle has not started yet-” even when the characters start talking. I thought maybe only a few movies/shows have LLN support, so I looked at the catalogue for what movies in Mandarin will work from a USA Netflix account and it still doesn’t work with “Secret” even though it’s in the catalogue. What’s going wrong?

I actually just got it to work by clicking on the link from the catalogue. I’m not sure why it doesn’t work when I try to just open something within Netflix and use it.