Error login

Bug
1

Failed to obtain user data from server. Please try reloading the page, or else contact Language Reactor developers.

2

@CodeLife Thank you for your message, we will fix this as soon as possible. Currently, this error disappears on its own after a while

3

This has been fixed :dizzy: :white_check_mark:

4

I just tried logging back in and everything seems to be working perfectly again.

1 Like
5

Hi,

I still have this error, even after allowing the cookies for the entire domain.
It only works in incognito.

Can someone help?

6

Hello @Papiti08,
In order to help you, please answer the following questions:

  1. Where do you see this error?
  2. If the error occurs when logging in, which authorization method do you use: Google or email?
7

Hi Yana,

After 24h, it worked. I read that it happened to other people too - they just had to wait.

Still, if it helps:

  1. When I clicked on “Log in”, it opened a new tab that would quickly close on its own.
  2. I use an email that is not gmail/outlook.
1 Like
8

Hello @Papiti08,
Thank you for your reply.
Most likely there was a problem with the cache, if the login worked in incognito mode.
Alternatively, you can clear your browser data to make it work without incognito mode.
If you have any further questions, we will be happy to help. :slightly_smiling_face: