I can't use pro feature trail

Even though it shows on my account that I have a free 14-day trial

But when I chose pro feature on Netfilx subtitle, it kept asking me to pay.
I tried restart my computer, log out log in, but it’s still the same.

Here is what it shows when I try to use the pro feature

when I clicked it, it said that it was enabled.

Hi @Jaaey,

I highly recommend you email LR with this problem. They may be able to respond more quickly than through the forum for this:

languagelearningextension [at] gmail [dot] com

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I hope they resolve this quickly for you!