I can't watch shows on Netflix dubbed

Hi, I can’t watch japanese shows I used to watch a couple months ago dubbed in German, because whenever I choose German audio, it gets into this loop of constantly switching between original Japanese audio and German audio.
This happens with any other language that is not the original, and it keeps switching rapidly, which makes it unwatchable. Why can this be happening?

Hello @Duru_Cicek, thank you for letting us know! Could you please send a link to the episode where this happens so we can find the issue more quickly?