Yeah, I can appreciate that the developers might want the weekend off. They have lives like the rest of us. But unfortunately weekends are also the time when people have the most time to study. That the service goes down and no one seems to notice, respond or initiate a fix send strange.
In this day and age where we have so many alternativesā consistency is key. Really disappointed in LR.
do we have alternatives?
Iām learning Italian, Lingq works for me as I can import YouTube videos. For Japanese I heard about this in a podcast some weeks ago: https://getiago.com/
The fact this keeps happening at weekends suggests itās almost certainly some simple ops task that could be fixed in minutes if anyone took a look. Extremely annoying for a paid product. I support operations too and I am always contactable if thereās a serious problem so not sympathetic to devs refusing to even take a look.
Same errors from South Korea, Iād like to fix it.
I turned my computer off and on trying to figure out. But it didnāt work.
Is there any ways that I can fix it?
@matthieu David posted that back in December '22. Itās June now. One would think theyād have fixed their disk capacity issue by now and implemented the āproper health checksā on the servers.
Hi. Iām having the same issue. It can no longer translate when I hover my cursor on a word. Instead, I get an error message.
This has been happening for over 6 months. Itās absolutely pathetic that they canāt fix this.
Just letting the team know Iām currently experiencing this issue as well (for Portuguese).
Language Reactor Error: Failed to retrieve linguistic data: NETWORK_ERROR Lang: pt, tt_key: SUBS_pt_1_1daa0198e67b248ee0c5ae3491301477
I guess the reason is that they are focusing on building new features. Of course, there are many alternatives that you can find by searching the phrase ( language learning with Netflix and/or YouTube.
Same issue for Japanese
I am just wondering if we could get refund for the downtime. I received no service in this weekend. I hope CS will follow up on this.
Why thereās no any kind of official response, I wonder.
I think itās either devs having a rest and donāt care, or something really bad has happened, like damaged database, and they desperately trying to fix it.
Looks like itās back online. Letās seeā¦
yes. still waiting for the dev to clarify what was the problem
itās back online, now Iām waiting for the devās response
Triggered again on 2023-7-22
I used it for free until now, but I thought that if I paid, I would be able to save texts and use the dictionary function, so I registered for a paid plan that is valid for one year, but the above error came out, and I couldnāt save with the star mark or use the dictionary function. No reaction at all. Looking at the bulletin board here, it seems that it has been neglected for about half a year. What will you do with your subscription period?
hi guys I also had this
Heeey thanks for a great plugin! Having the same issue, and seemed to be intermittent (would eventually work when switching subtitle language to a different language, then back to target language), but has stopped working for Japanese āCall mi Chihiroā.
Since itās data that doesnāt change much and can be super easily cached, one solution would be to just dump it in a bucket, rather than serving from a computer? E.g. Cloudflare R2, Google Cloud Storage, or any edge cache really. Not sure if the API is exposed for browser plugins, but maybe you could also use the browserās cache api, so that if it loads at least once in the userās browser for a particular episode, then it loads immediately?
Would take load off your servers and make other requests more reliable as a bonus.