Hi,
Language Reactor was working perfectly with Netflix for several days, but today it suddenly stopped loading subtitles and language tracks.
Environment:
- Browser: Google Chrome
- Platform: macOS
- Extension: Language Reactor Chrome extension
- Region/Country: Bulgaria
- Netflix subtitles work normally in Firefox without Language Reactor
- I have an active Pro trial
What happens:
-
Language Reactor opens on Netflix
-
The settings panel shows:
- Original language: Loading…
- Netflix audio language: Loading…
- Netflix subtitle language: Loading…
-
Subtitles do not load inside Language Reactor
-
Netflix itself still works correctly
-
Subtitles are available when I open Netflix in Firefox without Language Reactor
Example Netflix video where this previously worked and now stopped working:
https://www.netflix.com/watch/81720203
Language configuration:
- Netflix audio: English
- Netflix subtitles: English
- Translation language: Russian
What I already tried:
- Restarted Chrome completely
- Tried Incognito mode
- Disabled all other Chrome extensions
- Cleared ALL Chrome browsing data and cache for all time
- Reopened Netflix
- The problem still happens
Console errors:
Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'b')
at Module.B (pageScript_lln.min.js:8958:171681)
at Object.redrawUI (pageScript_lln.min.js:8958:172956)
at t.a.loadDefaultLexaPrompts_translated (pageScript_lln.min.js:9024:39657)
at Object.fireImmediately (pageScript_lln.min.js:9024:35040)
at We (pageScript_lln.min.js:8987:80243)
at Reaction (pageScript_lln.min.js:8987:79755)
at b (pageScript_lln.min.js:8987:95246)
at e.onInvalidate_ (pageScript_lln.min.js:8987:95034)
at t.runReaction_ (pageScript_lln.min.js:8987:91274)
at Tt (pageScript_lln.min.js:8987:93499)
Also seeing:
[LR:MSG] Auth state changed
[LR:MSG] refreshUserData: got result: {status: 'success', licenseStatus: 'TRIAL'}
So the extension seems to authenticate correctly, but then crashes while trying to initialize Netflix subtitles/language tracks.
I am attaching screenshots of:
- the LR settings panel showing endless “Loading…”
- Chrome console errors
