niot being ablet o fetch asr subs

I cannot choose the subtitles that match with the dubbing . It says there is a problem with the network. I have tried it multiple times and also restarted my laptop. I am having the bug in Germany. I am watching the content in Arabic. it says problem fetching ASR sub. Error network. the same applies to all content. the asr subtitles do not work at all. please fix it.

Netflix

I think users all over the world are experiencing the same problem. Same here. The manager recognized the problem a day ago and is trying to solve it. However, it’s frustrating because we don’t know how long the restoration has been done :smiling_face_with_tear: