Hi Language Reactor team,
I have an active PRO subscription on my account:
I log in using Google Sign-In, so I do not have a separate Language Reactor password.
The LR account page shows PRO active and the subscription is active.
However, Language Reactor is not working correctly.
Main issue:
There seems to be a language coordination / language mapping problem in the word popup and subtitle panels.
- I see a repeated 403 error in Chrome DevTools:
POST https://api-cdn-plus.dioco.io/base_lexa_getLexaPrompts
Payload:
{
“userLanguage_G”: “ru”
}
Response:
403 Forbidden
Console also shows:
dioco-shared axios error: {“code”:“ERR_BAD_REQUEST”}
- In the bottom subtitle panel, when I hover over any word, the word/translation area keeps flickering or flashing repeatedly.
This happens regardless of which word I hover over.
-
When I click a word in the bottom subtitle panel, sometimes there is no response at all. Sometimes the popup eventually appears, but it takes a long time.
-
If the word/popup content is correctly recognized as Russian, the popup sometimes opens and pronounces the word correctly.
-
But if the popup content is corrupted or appears as gibberish / non-Russian text, the behavior becomes broken. Sometimes it says “visit Language Reactor”, or it pronounces the word in another language, for example German.
There are other cases related to this issue.
So it looks like Language Reactor is mixing or mismatching languages internally. The word may be from one language, the expected translation language is Russian, but the popup/voice/dictionary lookup behaves as if another language is selected.
This does not look like a normal translation error. It looks like a language metadata / language mapping / Lexa dictionary coordination issue.
I can provide screenshots showing:
- PRO active account
- the 403 request in DevTools
- the bottom subtitle panel flickering
- gibberish in the popup instead of Russian
- cases where the popup pronounces or handles the word as if it belongs to another language
Could you please check my account’s PRO/Lexa entitlement and the dictionary / language mapping state for my account?
Thanks.
