Subtitle Fetching Issue on YouTube and Netflix

Hello,

Since yesterday, I’ve been experiencing an issue with korean subtitles on YouTube and Netflix. The message “Problem fetching subs. Wait and try again.” appears on every video and words are not being translated into my language (brazilian portuguese), and the AI Assistant is also not working.

I´ve already tried reinstalling the extension, testing it on different devices and clearing my browser’s cache and history.

None of these steps solved the problem.

Do you have an estimate of when this bug will be fixed?

Thank you for your help!

Hello @cibele.b, thank you for your message!
Could you please let me know which browser you’re using?
And could you please provide a link to where this problem is occurring, as I’m unable to reproduce it in order to fix the issue, if it exists. Thank you!