I just purchased Pro yesterday. I am trying to export a phrase with media to Anki and into a Cloze card. I am running into similar problems. Following the instructions, once the zip file was in my download file, I unzipped it. I then copied the folder which includes the media folder and the items file (excel) to the collection.media folder. Then I go to Anki tools>import. The only file that it “sees” is the items file because it is looking for “text separated by tab or semi-colon”. That happens to be the “items” excel file. It does not “see” the media folder. I select with Cloze card, fields separated by tab and html allowed. All the others options are as shown in the directions mentioned by others in this topic. Result: Nothing This is the only purpose I have for purchasing the Pro feature so I am hoping to understand the step that I am missing.
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