youtube issue

I have a vix subscription in youtube that lets me watch their videos like any other video. The link is (70) Un sueño - YouTube the show is Mirada. Language reactor starts to load the subtitles then stops and says loading subtitlles. I can use other extensions like Sabi of FluenAI to watch inside of youtube but i prefer language reactor. My native language is english and the language i am trying to learn is spanish. I am in the united states.

Hello @brian_warwick,
Thank you for your message.
Could you clarify a few details:

  1. When the subtitles are loading, what is displayed? Before they stop and say “loading subtitles”?
  2. Does this happen for all videos/channels or only for the ones you specified?
    Thanks! :raised_hands:

There is a bar where the subtitles usually display that says Loading subtitles but they never load. This only happens with content on Vix which is a paid subscription for spanish content under youtube.

The free channels like Dreaming spanish, spanish playground all work fine but content on premium that I pay for and can watch such as VIX and Paramount plus do not work. They get stuck with the message loading subtitles.

@brian_warwick, thank you for providing more details. :raised_hands:
We’ll try to figure out what the problem might be and fix it
If you turn off LR for paid channels and enable YouTube subtitles (without LR), will the subtitles appear?
I showed the settings in the screenshot

yes, i see spanish subtitles when i turn off in VIX and english ones when i turn off in paramount plus. My main goal is to get Vix working other extensions work but are not as useful for language learning as language reactor