Can you provide more specifics?
Are you referring to a version in LR Text mode? (For example “My Text” via the mobile (PWA/Pseudo-app) version or the My Text on the web version):
Are you having trouble with your web browser?
Are you having trouble via the mobile-friendly version?
If it’s the latter, I’ve noticed that it doesn’t appear to be available in the mobile-friendly version yet — at least in my target language: Korean:
If it’s the former, what browser are you using?
My TTS plays in the Chrome browser:
Seems like I may have the issues you are talking about in the Firefox browser:
And in the Microsoft Edge Browser:
If it’s similar to the last two screenshots, it may be a Bug. It used to play properly a few months ago, I think. If this is the case, it looks like the bug was reported here:
And maybe here, but the OP didn’t leave many details: Problem with tts
If it’s similar to these issues, I would recommend reporting it through the below methods:
Emailing them: languagelearningextension [at] gmail [dot] com
(Replace bracketed text with their corresponding characters and remove extra spaces.)
Or reporting the but through their extension in the settings gear () are two other ways to reach out if it’s preventing you from using LR.
Edit: I reported the bug I mentioned through the extension’s settings gear () section for the above mentioned issues.