On both youtube and netflix the hover mini dictionary is broken, nothing happens when I hover over subtitles (either the ones at the bottom of the page or the ones at the side in a list).
On page load I get the following error in an alert, which is presumably related!
Language Reactor has detected an error has occured. The developers have been notified. Try reloading the page, or else try again in 24hrs. Sorry for the inconvenience. Check our Facebook page for updates. Error message: Failed to retreive linguistic data. Lang: zh-CN, source: NETFLIX tt_key: NF.1.81393478.zh.zh-Hans.r+VQWWuHM3E3B/vnDtWKFz9Wfy4=
Language Reactor has detected an error has occured. The developers have been notified. Try reloading the page, or else try again in 24hrs. Sorry for the inconvenience. Check our Facebook page for updates. Error message: Failed to retreive linguistic data. Lang: zh-CN, source: YOUTUBE tt_key: YT.2.zh-CN.dXuHY1nzmAM.eba6466a04e03b103cfd6a9e2f470ace
Language Reactor has detected an error has occured. The developers have been notified. Try reloading the page, or else try again in 24hrs. Sorry for the inconvenience. Check our Facebook page for updates. Error message: Failed to retreive linguistic data. Lang: zh-CN, source: NETFLIX tt_key: NF.1.80993655.zh.zh-Hans.SZ8nQ8IZ+/bmkS8tacMjTglNtO8=
I can confirm that it’s fixed on Netflix, thanks! Unfortunately it’s still broken for me on Youtube. Interestingly, I have subtitles set to Chinese (Simplified) and if I hover over English words the dictionary pops up (with only “…” in it) but when hovering over Chinese words nothing happens.
You can’t see my mouse but in the first image it is over “vlog” and in the second image it is over “大家”.
Bumping this because it’s still broken on youtube. I’d really appreciate some help! (and I’ve been a paid subscriber since 2020 if that helps get this prioritised… )
Hello @pallav_learn , we had a problem of one of our server today for around 4 hours. It is the reason why you couldn’t retrieve the linguistic data. If you try now again, it should work.
Language Reactor has detected an error has occured. The developers have been notified. Try reloading the page, or else try again in 24hrs. Sorry for the inconvenience. Check our Facebook page for updates. Error message: Failed to retreive linguistic data. Lang: zh-CN, source: NETFLIX tt_key: NF.1.70282412.en.zh-Hans.eodkSOX8QXaG69z8Q/j9vSw1bAg=
We had a problem of servers, we fixed it. Can you try it again to see if it’s all good for you now ?
In case it’s still not working, can you send the link of the video you are trying to watch, as well as the language of the subtitle ? Sometime, some bad data are incorporated to the subtitle.
!!!
)
