keep loading translations

[celineou]

• Please provide a link to the video/page you have the bug

Watch Homeland | Netflix

• Please let us know from which country you are having the bug (YT and Netflix have different content and subtitles depending on the country the user is located)
  USA

• If relevant, please let us know what are the configuration of languages you try to have

Chinese

[Niva]

I have the same issue. I tried different devices and browsers, but the problem still persists.

[Yana]

Hello everyone!
I was able to load the subtitles and translation. It looks like this issue has been fixed. If you’re still seeing this problem, try clearing the browser data - sometimes the issue can be caused by that. And specify the Study language and Translation language
And let me know how it goes! Thanks!