Almost all Spanish content on Netflix is not working. The subtitles never load. La Niña works and that’s about it. The subs for English content load fine.
After installing the plug-in on my Windows laptop today and trying to get it to work for an hour, I installed it on my Mac desktop and have the exact same problem where the only Spanish series that loads subtitles is La Niña.
Unless my router is blocking certain subtitles, which it’s not because they come up when I turn the plug-in off, the problem is not on my end.
I am having the same exact problem. The subtitles will not load for any Spanish film/show on Netflix regardless of how long I wait. I tried to get the subtitles for Elite to work and I left it to load for several hours and they never did.
Was dealing with the same problem for the past 2 weeks and started getting frustrated until I found your suggestion. It worked like a charm! Thank you Dilap!
I’m also getting this problem but with French Canadian [ASR]. It’s maddening that there’s no apparent acknowledgement for this outside this forum discussion.
After some research, I found other discussion. It seems this has been known to happen when Chrome updates. So it’s a Chrome thing. I actually installed the plugin in Opera–since Opera is Chrome plugin compatible–and it works fine. Chrome did recently release an update, so I think that’s what’s going on here.
Yes, hopefully they do soon. Also, hopefully we see plugins for other browsers soon, as well.
If this happens again, also remember that Microsoft Edge is Chrome plugin compatible, as is Chromium. So we have our pick of alternative browsers. It seems we’ll need them because apparently this problem happens periodically with Chrome.
Are you watching on the Netflix website or app? If you are watching on its website, you’d better close all the browser extensions. They may cause issues. If you are watching on its app, try to clear the app cache to fix this issue. Or, you can try to use some third-party downloaders, like Tunelf. They can help you download the video with its original multilingual subtitles. You can get the original Spanish subtitle file from Netflix.
