Netflix subtitles stuck on "Loading subtitles, please wait..."

Having the same issue now. It was ok just yesterday, even though I already turned off the testing feature. is anything problem with language reactor?

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I had the same issue. It was fine yesterday.

I’ve also tried this but it’s still not working.

Try enabling the testing option again. It’s working on my end.

Having same problem since today, yesterday worked fine.

Not working even though I turned off the privacy function.
It’s been my favourite google extention ever. Hope it sort out soon.

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It seems a lot of people have this same problem, me included (it was working perfectly for me until yesterday morning, but now I still have this same issue), so it seems quite general, and there are already several threads about this with many people complaining.

And this doesn’t seem to have anything to do with the testing feature of Netflix. I’ve always had it turned off, and it’s still turned off, so that doesn’t have anything to do with this problem.

I hope it’s solved soon, which is in the interest of Language Reactor, since if so many people have this problem at the same time, it’s such a general issue and it keeps unresolved for a long time for so many people, that’s a growing potential risk of losing many accounts. Just saying…

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Same here. Turning off the testing feature is useless. From yesterday subtitles can’t be loaded. Chrome, Window11, Netflix. I’ve been learning Japanese on Netflix. Language Reactor without Netflix is meaningless for me. I hope this problem will be solved soonest.

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same problem , tried everything. T’T

Hello! Thank you for your reply.
The subtitle issue has been fixed. Try using the extension in incognito mode. The cache may be preventing Language Reactor from working properly.

hello , i have been using the incognito mode but the subtitles are still stuck on loading.

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@Francesca, thank you for your reply! What browser do you use?

I’m using google chrome on a chromebook OS .
I have tried other dual subtitles extensions since LR is not working on Netflix , and they work correctly.
I hope it can get fixed because i prefer LR!

@Francesca thank you for your reply! It’s possible that after the latest update, the LR extension has started conflicting with other extensions. Try disabling all other extensions (especially ad blockers) and leaving only the LR extension enabled. Let me know how it goes!

Hello , i have tried as you said , and there has been no change.

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I’m also have the same issue for about 2-3 weeks now for Netflix on Firefox. Netflix’s testing feature is already off. And VPN turned off and still same issue.

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@Francesca, so does the “Loading subtitle” issue occur with all subtitles and movies, or only with double subtitles? These are two different issues. The issue with double subtitles has not yet been fixed.

I don’t really understand the difference. As long as i turn LR on , i get the "loading subtitles, please wait… " subtitle and in the settings of LR i get it on the netflix audio language and subtitles language.
I was using double subtitles for learning japanese.
I tried different animes and titles and the issue occurs with all.
Other double subtitles extensions are working correctly on my hand , showing the double subtitles correctly.
So it seems to be a problem between LR and netflix.
I’ve tried all suggestions , and there’s been no change.

@Francesca thank you for your reply. I’ve passed this on to the team, and we’ll try to figure out why it still says ‘loading subtitles’ for you.
Please try using a different account in Google Chrome and let me know the result; this will help us fix the issue.