Hey, I’m currently trying to watch an anime with japanese subtitles from France, but whenever I set the language configuration, it gives me the following error : “Problem fetching ASR subs ‘make-ready’”… I tried with multiple shows, and I get the same problem for most of them… Can someone help me 
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This platform is frustrating I am getting the same issue. SOmethng always not working
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same error, I just can’t use this app. Every week, it gets broken
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+1, any updates on this one? going on for months
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Still not working on my side…
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yeah this subtitle bug keeps recurring and its basically a blocker,
the non-asr subs don’t match the dub so its not useable
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Having the same issue here too today
same issue here. How is this problem not fixed yer? It hasn’t worked in 5 days for me now. Where can I get a refund?
this is inexcusable. the feature has been non functional for two months now. it is a core feature of premium and its broken. why am I paying you?
Is this still an issue?! I literally just paid for the pro to use this feature a few days ago and it’s still broken?