it is stuck there for the entire length of the episode. Sometimes it works, but usually not. I have tried it in several languages, particularly russian and czech, on a variety of series.
This is the only thing in the app worth paying for, and I am beginning to question why I even paid money for a function that doesnt work. it is wasting more of my time than the money I paid is worth.
so after about 40 minutes it finally returns a “make-ready” error. I can’t believe it. it has been half a year since this problem started and you still haven’t at least fixed it halfway
we constantly working on stabilising this feature and make it better. its not perfect, we know. If you want you can send me an email to languagelearningextension@gmail.com with your user email and I see what I can do about what you already paid.
Could you also send us which video are you watching and from which country? it seems fine from our end so far.
I am american. I am watching a variety of shows. Including money heist in czech, russian, and I even tried it in spanish and others just to see. it also didn’t work.
The shows arcane dont work for czech or romanian, the shows one piece dont work for czech, romanian. the show cyberpunk didnt work for czech or italian yesterday. but it works for czech now after 10 minutes of waiting.
I dont even want my money back. I just wish it would work. Please let me know what I can do to help provide what you need to know to fix the problem.
I am not using a vpn or anthing like that. my browser is google chrome. windows 11
it is not working at all for croatian, it returns the make ready error. check avatar.
for romanian, it takes roughly 20 minutes to load the subs properly, or sometimes it just returns the make ready error. you can check arcane.
are you ever going to fix this? it is STILL happening