Asr subtitles loading... Also translation box stays on

I tried typing out a question thread earlier and dont know what happened.

Asr subtitles wont load. For Italian they worked perfectly the first couple days and now they just say loading subtitles please wait… I tried refreshing a few times comma it didn’t work and Itried disabling the participate in thing for ads or whatever on settings in netflix, I had found on another thread that that worked for somebody but it didn’t work for me.

I also have a problem with word the translation I click on a word or a phrase it stays on my screen I will try to include a screenshot

Yeah I have the exact same issue. ASR Subtitles just not loading now matter how much refreshing or waiting I do.