Problem fetching ASR subs "check-ready"

Bug
1

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I am watching language reactor from the netherlands, but the french ASR subs are not loading.
This is the only reason I got a month of premium so it’s quite unfortunate that it doesn’t work…

20 Likes
2

I have the same problem from Germany…

7 Likes
3

same with me, is not working with english subs

4 Likes
4

Same here with arabic subs…

3 Likes
5

same with Japanese. Man, why this tool has so many bugs? i paid three months premium and was even ready to pay for a whole year.

5 Likes
6

yeah I understand that there are bugs, but when it advertises itself with “pay premium to get ASR subs” and they don’t work at all, it’s a bit of a letdown

4 Likes
7

I also have this problem, what should I do?

4 Likes
8

Same problem here with German ASR subs.I was click away from 1 year subscription…

4 Likes
9

Same with Portuguese ASR. I’ve paid for a whole year of premium and the ASR is the only reason I paid for it. Please return my money.

1 Like
10

subtitles not working again, I’m speechless.

2 Likes
11

Spanish subs are also having the same error for me.

1 Like
12

Same here. It would be nice to have it fixed asap.

3 Likes
13

Why i can’t use it until now… i have to study english but i have same problem.

3 Likes
14

Are you serious? I have one year subscription.

2 Likes
15

same issue with mandarin :confused: quite frustrating

2 Likes
16

german asr subs don’t work as well :frowning:

2 Likes
17

having the same problem

2 Likes
18

Same here :confused: (Germany)

3 Likes
19

Same here. Spanish ASR subs not working with anything. Feels like a scam seeing as I only paid for premium to have this feature.

3 Likes
20

please fixed it. i paid PRO yesterday. But i can’t use ASR subtitles

2 Likes